Privacy Policy

Privacy Policy

Introduction

Welcome to https://burst-pipe-in-house-mckinney-tx.ecojohns.com (hereafter referred to as ‘Burst Pipe In House McKinney TX’, ‘we’, or ‘our’). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links on our site. These external entities have their own privacy policies governing data collection and usage, and we encourage you to review them.

Processing Activities

This Privacy Policy guides our interactions with users when:

  • You sign up as an authorized user for our services or applications
  • You visit our websites linked to this policy
  • You choose to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages

Personal Data Collection

We collect various categories of personal data, including:

Account and Profile Information:

  • User names or unique identifiers
  • Contact details (email, phone number)
  • Address information

Payment and Financial Details:

  • Payment card numbers and expiration dates
  • Banking account information
  • Transaction history

Purchase and Order Data:

  • Product/service purchases, including quantities and prices
  • Order status and fulfillment details

Mobile Device Information:

  • Unique device identifiers (UDIDs or similar)
  • Mobile network information

Location Data:

  • GPS coordinates and location services data

Feedback and Reviews:

  • User-submitted reviews, ratings, and comments
  • Survey responses

Social Media Interaction:

  • Profile information from social media platforms when you connect your accounts
  • Content you share or interact with on our social media channels

Product Engagement:

  • Information about products viewed, purchased, or added to shopping carts
  • Search queries and search history

We collect this data through direct user input, interactions with our services, and automated technologies, such as cookies and web beacons. Additionally, we may receive personal data from third parties who assist in our operations, subject to their respective privacy agreements.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your browser that serve various functions:

  • Strictly Necessary: These ensure basic functionalities of the website, such as login sessions and language preferences.
  • Preferences: Remembering user settings and customization choices.
  • Analytics: Providing insights into how our site is used, helping us improve functionality and content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  • Providing and improving our services
  • Complying with legal requirements
  • Resolving disputes or investigating fraudulent activity
  • Enforcing our terms of service

Once the purpose has been fulfilled or when no longer required by law, we delete or anonymize the data to protect your privacy.

Security Measures

We implement robust organizational and technical safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction. This includes:

  • Encryption of data during transmission and storage
  • Secure third-party processing partners
  • Regular security audits and updates
  • Physical security measures at our facilities

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If we learn that a child has provided us with personal information, we take steps to delete such data as soon as possible.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data, including:

  • Access to your data and its processing details
  • Rectification or correction of inaccurate data
  • Erasure or deletion of your data
  • Restriction on the processing of your data under certain circumstances
  • Right to portability, allowing you to receive your data in a structured format
  • Objection to the processing of your data for specific purposes
  • Non-discrimination (you cannot be subject to unfair treatment due to exercising your rights)

To exercise any of these rights or have questions regarding our privacy practices, please contact our Privacy Team via email at: [email protected] or by mail to:

Burst Pipe In House McKinney TX
Privacy Policy Inquiries
[Address]

Changes to Policy

We may update this Privacy Policy from time to time, and any changes will be posted on our website. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Information

For general inquiries, technical support, or data-related requests, please reach out to us via:

Email: [email protected]
Address: [Provide Company Address]